Is something wrong with your Black Friday order?
Support Form
Response in 24 - 48 hours
Email Support
Response in 3 - 5 business days
FASTEST SUPPORT OPTION
Issue with your Black Friday Order?
- Order Update Every Black Friday order has shipped. If you are missing your order or part of your order is incorrect please fill out the form below. We’re expediting all Black Friday orders to the top of the list so we can provide you a quick resolution.
- Tracking Issues If your tracking number has not updated then chances are the carrier is behind or has lost your package. Due to high demand of online shopping our representatives at FedEx, USPS, and UPS have informed us of much higher delays and lost packages.
- What To Do Next File a claim with the carrier you selected at checkout. This total process can be done online and takes less than 5 minutes. We strongly recommend you complete the online form with the carrier versus calling them as you will get the Claim Number instantly.
- File A Claim With FedEx Click here to file a claim
- File A Claim With UPS Click here to file a claim
- File A Claim With USPS Click here to file a claim
- Once You Have Your Claim Number Complete the form below confirming your shipping address and submitting your carrier claim number we can re-ship your order.
Next step, complete our form below.
- Step 1) Complete the Missing Item Form below
- Step 2) When you submit you will instantly receive an email with your support ticket number
- Step 3) Your ticket will automatically be routed to the Customer Experience team that can resolve your issue
- Step 4) Keep an eye on your emails from REDCON1, Customer Experience Team regarding your ticket
- Note) Your support ticket will be created instantly. If you do not see the email look in your updates folder or junk folder
BLACK FRIDAY 2020, Order Issue
Product Help
Questions about supplements or apparel
Your Orders
Track packages, edit or cancel orders
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