EXCHANGE POLICY

We will accept a product exchange within 30 days of the original purchase. If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of shipment. Exchanges will […]

DOMESTIC SHIPPING POLICY

Here at REDCON1 CANADA, we take pride in making sure that each and every customer has a positive experience. Customers can order with confidence and peace-of-mind knowing that your money will never be wasted on a product that is sub-par. All orders are processed to ship Monday through Friday. They are shipped via CANADA POST. […]

HOW LONG DOES IT TAKE TO PROCESS MY ORDER?

Our standard processing time is three to five business days for all items that are in stock due to the high demand for some of our most popular products.  We do increase our shipping shifts during peak time periods to ensure your order is shipped as quickly as possible. Processing times are not calculated into the estimated […]

HOW DO I CANCEL MY ORDER?

If you need to edit or make changes to your order after it has been submitted, please contact our Customer Service Department. We may be able to make the needed changes without canceling the order. Within minutes of submitting your order, our warehouse is already working on packing your items. Unfortunately, after we start fulfilling […]

HOW LONG DOES CANADA POST TAKE TO DELIVER MY ORDER?

CANADA POST shipping takes generally between 2-9 days to receive your order. Please note. Once CANADA POST  picks up your order from our Headquarters we cannot do anything to expedite delivery. Once you receive the CANADA POST tracking number you can click here to track your order