HOW DO I LOGIN TO THE TIER OPERATOR PORTAL PAGE?
Are you trying to login to the Tier Operator Portal Page? https://redcon1.ca/account/login?view=tier-op-login Clink this link and login to navigate directly to the Tier Operator Portal Page. There are several other ways to access the Tier Operator Portal Page. If you are on desktop/laptop: You can find a Tier Operator Logo Icon on the top right […]
HOW DO I JOIN THE TIER OPERATORS?
No better time than NOW! Becoming a part of the Redcon1 team as a Tier Operator is the next step in your journey. Complete the easy registration page now and one of our dedicated team members will get you approved and set up shortly. Click HERE to access the Tier Operator Registration page
WHAT IS THE TIER OPERATOR PROGRAM?
Want to find out more information? www.tieroperator.com The Tier Operators are what we call Redcon1’s affiliate program. We have a solid community of motivated individuals who help us spread the word about Redcon1 supplements and apparel. We offer rewards, recognition, and incentives for being a member of the Tier Operators. Everyone has the potential to […]
I PURCHASED 3 DAYS AGO WHY DO I NOT HAVE TRACKING YET?
Most orders are shipping within 24 to 48 hours from our Headquarters. During some high-velocity ordering periods this period, though not common, can take 3 – 4 days to process and ship your order. The shipping time does not include weekends. Once the order is packed and picked up by the carrier, that is when […]
WHY HAS MY TRACKING INFORMATION NOT UPDATED?
When we pack your order you will automatically receive your tracking information. When the carrier picks up your order and scans it into their system the tracking information will then update. This can take 24 – 48 hours based on the carrier’s update process. Rest assured, once the carrier scans the package in their possession, the […]
WHY DOES MY CANADA POST TRACKING STILL SAY PENDING?
When your tracking information displays ‘Pending’ that means that your order has been picked and packed by our team. Then your order is placed onto the carriers truck for processing at their distribution facility. When they scan your order at this facility it will then initiate the update process. It’s common for this process to […]
INTERNATIONAL CUSTOMS
You are responsible to know the import regulations for your country. Please research all supplements to ensure that they are legal for importation PRIOR to ordering. Once the order has left our premises we cannot be held responsible for customs delays. Most countries will have no trouble but we post this disclaimer in the off […]
INTERNATIONAL ORDERS RESHIP POLICY
We do not have a reship policy. We DO assume that all clients are aware of their own countries’ laws and therefore you are responsible for dealing with your countries’ customs. Please know your own import regulations before ordering. It is your responsibility. If customs does not return the products to us we cannot issue […]
RETURN POLICY
We will accept returns if it is due to damage that is our fault or manufacturer defects within 30 days of the original purchase. If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must […]
REFUND POLICY
We will accept returns if it is due to damage that is our fault or manufacturer defects within 30 days of the original purchase. If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must […]
